The Modern Customer Support StackYour Business Needs
One platform that closes the full feedback loop: Collect, Organize, Prioritize, Ship, Announce, Support. One system replaces five. Nothing falls through the cracks.
Product7Collect. Ship. Announce. Support. Repeat.
Stop paying for 6 disconnected tools. Product7 is one platform where a customer's voice travels the complete journey, and the last stage feeds the first.
Support Inbox
Every support conversation is a feedback opportunity. When a ticket is resolved, AI suggests feedback — a bug report, feature request, or insight — that your team can approve and push straight to the feedback board. Or highlight any message and turn it into feedback manually. Your inbox isn't a dead end — it feeds the cycle.
How do I export my data to CSV?
The Slack integration isn't syncing
Thanks for the quick response!
Feature request: bulk import
Feedback Boards
The cycle starts here. Customers share ideas, report issues, and vote on what matters most. Feedback flows straight into your roadmap — no copy-pasting between tools. When you ship, voters get notified automatically.
Surveys & NPS
Quantify what your feedback boards tell you qualitatively. Run NPS, CSAT, and custom surveys via email, in-app widgets, or QR codes — and feed the results right back into your roadmap priorities.
Public Roadmap
Feedback becomes a roadmap item. Roadmap items move from Planned to In Progress to Shipped — and customers watch it happen live. Every status change is proof that you listen. This is where trust gets built.
Changelog
You shipped the feature — now tell the people who asked for it. Changelogs link directly to the original feedback, so customers see "You asked, we built it." Notify via email, in-app widget, or RSS. The loop closes here.
We've added dark mode support across the entire platform, improved load times by 50%, and completely redesigned the dashboard for a better user experience.
Fixed an issue where CSV exports would fail for large datasets. Also improved mobile responsiveness across all feedback views.
Introducing real-time webhooks for all feedback events. Configure custom payloads and automatic retry logic for failed deliveries.
Enhanced SSO integration with support for SAML 2.0 and improved two-factor authentication with backup codes.
Team workspaces are here! Create separate workspaces, assign role-based permissions, and track team activity in the new feed.
Build custom reports with our new analytics dashboard. Export data to CSV and visualize feedback trends over time.
We've added dark mode support across the entire platform, improved load times by 50%, and completely redesigned the dashboard.
Fixed an issue where CSV exports would fail for large datasets. Also improved mobile responsiveness across all feedback views.
Help Docs
A knowledge base that your AI support agent actually knows. Write help articles, and they instantly become answers your bot can cite. Fewer tickets, faster resolutions, happier customers.
- Write beautifully formatted articles with our rich text editor
- Match your brand with custom domains and styling
- Help customers find answers with powerful search
- Track what's working with built-in analytics
Connect with your favorite tools
Seamlessly integrate with Slack, Linear, Jira, GitHub, Discord, and 50+ more tools. Keep your workflow connected and automate repetitive tasks.
Sync feedback to your project management tools, get instant notifications in your team channels, and automatically create tickets from customer requests. No more copy-pasting between apps.
AI that powers every stage
Your team doesn't just get tools, they get an intelligent system. Aria, our AI engine, helps collect feedback, organize insights, prioritize what matters, and support customers automatically across every stage of the cycle.
- Auto-categorize feedback & detect duplicates
- Sentiment scoring & smart trend clustering
- Draft changelogs from shipped feedback
- AI support bot that knows your roadmap and docs
Trusted by forward-thinking teams
Loved by product teams everywhere
We killed Canny, Beamer, and half our Intercom spend. Now when a customer requests a feature, they get notified the day we ship it. The whole cycle lives in one place.
Our support team used to have no idea what was on the roadmap. Now a customer asks 'did you build dark mode?' and the agent sees it shipped last Tuesday — in the same tool.
We replaced 5 different tools with Product7. Feedback, roadmap, changelog, support inbox, and help center. One bill, one login, and nothing falls through the cracks.
Got questions?
Still have questions? We're here to help.
Contact our teamCustomer Support, Finally Unified
Every SaaS company stitches together 5-6 tools to manage feedback and support. Product7 replaces them all with one platform that closes the full loop.