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Currency:
MonthlyYearlySave up to 30%

Free

For individuals and founders to explore

₦0

Free forever · 1 seat

1 seat (Owner)
Email Inbox
Live Chat
Support inbox & ticketing
HelpDocs
Feedback & roadmaps
1 Surveys
Changelog
1 Teams (Departments or Groups)
Saved Replies

Starter

For startups & small businesses to validate workflows & be productive

₦6,943/mo

billed yearly · ₦83,320/yr

3 seats included · +₦16,990/seat/yr

Everything on Free Plan Plus:
Live Chat
Custom Statuses
Slack Integration
Unlimited Changelog
Private Roadmap
Anonymous Submission
Suggestion Box Mode
QR Code
Widgets and Embedding
AI Summaries
Basic Admin Dashboard
Most Popular

Business

For growing businesses to run their business and scale usage

₦18,054/mo

billed yearly · ₦216,650/yr

10 seats included · +₦24,990/seat/yr

Everything on Starter Plan Plus:
Unlimited Feedback Boards
Unlimited Feedback Posts
Unlimited Surveys
Unlimited Changelog
Post and Comment Moderation
AI Automation
Auto-Assignment rules
AI Summaries
Audit Logs
Custom Domain
Advanced Admin Dashboard
SLA
Multiple Workspaces

Enterprise

For larger organisations who desire more control & governance

₦37,499/mo

billed yearly · ₦449,990/yr

Unlimited seats included

Everything on Business Plan Plus:
Unlimited Teams seat (Internal users)
Unlimited Workspaces
Unlimited Teams (Departments)
Unlimited Saved replies
Multiple custom Domains
Custom Roles & Permissions
Priority Support
SSO
Webhook
Custom Invoicing
White Label
Full API Access

Paid plans include a 14-day free trial. No credit card required.

Compare all features

See which plan is right for your team.

Feature
Free
Starter
Business
Enterprise
Workspace / Users
Workspace (separate products, brands, or business units)
1
1
5
Unlimited
Team seat (internal users)
1
3 seats (2-5 extra)
10 seats (10-15 extra)
Unlimited
Teams (departments or groups)
1
5
50
Unlimited
Feedback
Feedback board
1 (private or public)
3
Unlimited
Unlimited
Feedback post
100
1,000
Unlimited
Unlimited
Custom status for feedback
3-5 custom statuses
Unlimited
Unlimited
Moderation
Anonymous submission
Suggestion box mode
QR code
Link feedback post to ticket
Limited
Tags and categories
Feedback form
Support & Tickets
Support inbox (email channel)
Support inbox (live chat channel)
Limited chats
Outbound emails
100
2,000
Unlimited
Unlimited
Tickets
Internal & external tickets
Custom status for tickets & conversations
3-5 custom statuses
Unlimited
Unlimited
Saved replies
5-10
50
250
Unlimited
AI summaries
Limited
Convert conversations to ticket
Link feedback posts & conversations to ticket
Limited
Bookmarks
Internal notes
SLA tracking
Breach notifications
Business hours & holidays
Roadmap
Private roadmap
Public roadmap
Custom status for roadmap
3-5 custom statuses
Unlimited
Unlimited
Survey
Surveys
CSAT (1 active)
3 active surveys (CSAT, CES, open questions, NPF & PMF)
Unlimited surveys (CSAT, CES, open questions, NPF & PMF)
Advanced control (CSAT, CES, open questions, NPF & PMF)
Changelog
Changelog
50
Unlimited
Unlimited
Unlimited
Tags & labels
Helpdocs
Public
2
50
Unlimited
Unlimited
Private
Articles & collections
Automation & Workflow
AI automation
Integrations
Slack
Dashboard
Admin dashboard
Basic
Advanced
Advanced
Widgets & Embeddings
Domain
1
1
10
Unlimited
Custom domain (feedback & helpdocs)
1 custom domain
Multiple custom domains
Customization & Branding
White label
Custom invoicing
Custom roles & permissions
Security & Governance
SSO
Webhook
Audit log
30 days
Full access
API access
Support & Success
SLA
Priority support
Dedicated account manager
FAQ

Got questions?

Product7 is a customer intelligence platform built for growth-stage B2B SaaS companies. It brings customer feedback, support conversations, customer context, product insights, roadmaps, documentation, and customer communication into one connected workspace — so teams move from fragmented information to actionable intelligence.

Still have questions? We're here to help.

Contact our team